Terms and conditions
These terms apply to orders placed with Max Art Promotional Gifts Preparing LLC.
Prices and payment
Prices shown include 5% VAT and exclude delivery, which is added at checkout. Work on an order starts after full payment is received.
Stock
Stock figures are updated regularly. If an item becomes unavailable after you order, we contact you to offer an alternative or a refund for that item.
Artwork and approval
You are responsible for supplying a usable logo and for having the right to use it. We send the design for your approval before production. You are responsible for checking everything on it: text, spelling, images, QR codes, contact details, sizes and layout. We print what you approved.
Colours and print tolerance
We cannot guarantee that printed colours match what you see on a screen. Gradients may not reproduce exactly. In any print run a small variation in colour tone, position and finish between pieces is normal in the industry and is not a defect.
Production and delivery times
Production of printed orders takes 4 to 5 working days from the day the design is approved. Delivery is in addition to production, 1 to 3 working days. Orders without printing have no production time.
Returns and refunds
See the Returns and refunds page.
Governing law
These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai.